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Day: January 23, 2026

Will Customers Be Upset If I Have an AI Agent Answer My Calls?

Split-screen comparison image for a roofing and plumbing business: on the left, a frustrated homeowner in a dim room holds a phone after reaching voicemail; on the right, a happy homeowner in a bright kitchen smiles at a smartphone showing a text message that reads “Appointment Confirmed for 9:00 AM.

you hear your phone buzzing in your pocket. You know that if you don’t pick up, that customer is calling your competitor.

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