Fractional COO Services
Your Business Needs a COO.
You Don't Need to Pay One Full-Time.
Most small service businesses hit a ceiling not because they lack customers or talent, but because no one is actually running the operations. A Fractional COO works inside your business to fix that. Real execution. Real accountability. A fraction of the cost.
$6,997/month · No long-term contracts required
What This Actually Is
Not a Coach. Not a Consultant. Someone Who Gets In the Trenches With You.
There's a meaningful difference between someone who tells you what to do and someone who shows up and does it with you. A Fractional COO is the latter.
A Fractional COO is a seasoned operations executive who works inside your business part-time typically two to four days a week at a fraction of what a full-time hire would cost. They integrate into your leadership team, sit in your meetings, talk to your people, and do the actual work of fixing what's broken.
This isn't a discovery call followed by a 40-page slide deck. It's embedded leadership someone who knows your business, your team, and your numbers, and who is accountable for moving them in the right direction.
Joseph Bruton works directly with every client not a junior associate, not a subcontractor. When you hire Heart Craft Media as your Fractional COO, you get Joseph.
Not Coaching
We don't give you homework and check in monthly. We show up and work.
Not Consulting
We don't hand you a report and disappear. We stay and execute the strategy.
Embedded Leadership
We integrate as a true member of your executive team accountable for real results.
What we focus on:
Process Optimization
We map every workflow, find every bottleneck, and rebuild your processes so tasks get done right without you overseeing everything.
Team Leadership & Accountability
We work directly with your team setting clear expectations, building accountability structures, and creating a culture where people actually follow through.
Performance & KPI Tracking
We establish the metrics that actually matter, build dashboards you can read, and make sure every action ties back to your strategic goals.
Systems & Automation
We identify what should be automated and implement the tools to do it reducing manual work and making sure nothing falls through the cracks.
Profitability & Cost Control
We analyze your margins, find where money is leaking, and implement the fixes that put more of what you earn back in your pocket.
The Business Case
C-Suite Execution. Without the C-Suite Price Tag.
A full-time COO costs $150,000–$250,000 a year in salary alone before benefits, equity, and overhead. Most service businesses at the $1M–$10M stage need the function without the full-time commitment.
What we measure and hold ourselves accountable to:
Ready to Get Started?
Let's Talk About What's
Actually Holding Your Business Back.
Book a free 30-minute strategy call. We'll look at your operations, identify your biggest bottleneck, and tell you honestly whether a Fractional COO engagement is the right fit for where you are right now.
Business operations & growth for small service businesses ready to scale without the chaos.
Services
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